Ember You can delete your Ember Connect account and the personal data associated with it at any time. Deletion is permanent — unused call minutes are forfeited and your profile cannot be recovered.
Option 1 — In the app (instant)
- Open Ember Connect and go to My Profile.
- Scroll down and tap Delete Account.
- Confirm the deletion.
Your account is deleted immediately and you are signed out.
Option 2 — By email (if you no longer have the app)
Email naitiksolution304@gmail.com with the subject “Delete my account”, including the mobile phone number your account is registered under. To protect against fraudulent requests, we may ask you to confirm via an OTP sent to that number. Verified requests are completed within 15 days and we will confirm by reply once done.
What is deleted, and what is kept
- Deleted: your profile (name, age, gender, bio, city, and similar fields), profile photos, verification media, interests, connection requests, notifications, payout details, and your phone number and sign-in record.
- Kept (as required by law): financial records — payment, subscription, call-billing, and payout ledger entries — retained in anonymised form (no longer linked to your identity) to meet tax and financial-compliance obligations under Indian law.
Full details are in our Privacy Policy (Data Retention). Questions or problems? Contact our Grievance Officer.