Ember Ember Connect is operated by Shanty (sole proprietorship).
Registered address:
Shanty
Rajokri, New Delhi
South West Delhi, Delhi — 110038
India
Support & general enquiries
Email: naitiksolution304@gmail.com
We reply to support enquiries within 2 business days.
Refunds & billing
For a charge that failed, duplicated, or did not credit your minutes, see our Refund & Cancellation Policy and email us within 7 days of the transaction with your payment reference.
Grievance Officer
Appointed under the Information Technology Act, 2000, the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023:
Prince Yadav
Email: naitiksolution304@gmail.com
Shanty, Rajokri, New Delhi, South West Delhi, Delhi — 110038, India
Grievances are acknowledged within 24 hours and resolved within 15 days. Complaints about content showing nudity, a sexual act, or impersonation (including morphed images) are actioned within 24 hours. If you are not satisfied with our response to a data-protection grievance, you may escalate to the Data Protection Board of India.
Report a user or content
The fastest route is in-app: open the profile or call screen and tap Report (or Block to immediately stop contact). You can also email the Grievance Officer with the user's display name and what happened. In an emergency, contact the police on 112 first — see our Safety Tips.
Delete your account
You can delete your account and data at any time — see Delete your account for the in-app steps and how to request deletion by email if you no longer have the app.
Legal & IP notices
Copyright, trademark, and other legal notices should be sent to the Grievance Officer by email with “Legal Notice” in the subject line.